Built for Nigerian businesses
Sabimee helps businesses serve customers through WhatsApp using their own business knowledge — your prices, services, hours and policies. It answers customers and handles the work behind each question: appointment requests, order updates and reminders. Typed messages are available; voice notes are rolling out.
Good morning. How much una dey charge for scaling and polishing?
Good morning! Scaling and polishing is ₦25,000 and takes about 45 minutes. Would you like to book a visit?
Voice note, 0:06. Transcript:“Yes please. Do you have space tomorrow morning, around ten?”
Status: Rolling outVoice note, 0:09. Transcript:“Tomorrow at 10:00 is free. I've held it for you and sent your request to the clinic to confirm.”
Status: Rolling outCustomers ask on WhatsApp, in English and in Pidgin, at any hour. Sabimee answers the questions that fill your phone all day from your business's own information.
Who it's for
Sabimee is built for businesses that live on WhatsApp and the phone. Here's what that looks like.
Patients want to know when you're open, what a visit costs, and whether they can come in tomorrow.
Example
Customer:How much is a consultation? Are you open on Saturday?
Sabimee:A consultation is ₦10,000. On Saturdays we're open from 9:00 to 2:00.
From bukas to caterers: customers ask what's on the menu, what it costs, and whether their order is ready.
Example
Customer:Abeg, how much be jollof rice and chicken?
Sabimee:Jollof rice and chicken is ₦3,500. Would you like to place an order?
Customers ask what's in stock and what it costs before they make the trip to your shop.
Example
Customer:Una still get the blue ankara?
Sabimee:Yes, the blue ankara is in stock at ₦4,500 per yard. How many yards do you need?
Customers ask about styles, sewing prices, fittings and when their outfit will be ready.
Example
Customer:How much to sew a senator, and how long does it take?
Sabimee:Sewing a senator outfit is ₦25,000 and usually takes about a week.
Examples for illustration. Businesses and prices are made up. More industries are on the Industries page.
How Sabimee works
Every conversation follows the same path, so every answer is grounded in your business.
A question, a request or a voice note, sent to your business on WhatsApp.
Your business's own number. Customers talk to you, not to a shared bot.
It works out what the customer wants: a price, a booking, an order, a payment.
Your services, prices, hours, stock and policies — only what you've given it.
Records an appointment request, looks up an order, or sends a reminder you asked for.
A clear reply in the same conversation, and a record of it for your business.
Voice
For many Nigerian customers, a voice note is the quickest way to ask a business something. Sabimee is designed around four ways of talking, so customers can use whichever feels natural — and the business still gets a clear, consistent answer.
A customer speaks. Sabimee speaks back. A full conversation with your business without anyone typing.
A customer types. Sabimee replies in writing.
A customer sends a voice note. Sabimee understands it and replies in writing.
A customer types. Sabimee replies with a voice note.
Business Brain
You keep your prices, services, opening hours and stock up to date by sending Sabimee a message on WhatsApp. Policies and other details are added to your business information separately and stay under your control. Sabimee answers customers only from what has been added.
You, on WhatsApp
“Our price for braids is now ₦15,000. We close at 7 on Fridays.”
Later, a customer asks
“How much for braids? You dey open by 6 on Friday?”
Sabimee answers
“Braids are ₦15,000. Yes — on Fridays we're open until 7:00.”
Workflows
Sabimee connects conversations to the everyday work of your business, and records what happened.
Prices, services, opening hours and policies — answered from what you've provided.
Questions about products and services, stock and availability.
Customers ask for a time; Sabimee checks it against your hours and bookings; you confirm.
Orders are recorded, and the customer is told when their order is fulfilled.
Send reminders to customers with upcoming appointments when you ask Sabimee to.
Remind customers with outstanding balances when you ask Sabimee to.
Reminders that go out automatically on a schedule you set.
Automatic follow-ups after a visit, order or unanswered quote.
Why Sabimee
| Question | Typical chatbot | Sabimee |
|---|---|---|
| Where answers come from | Scripted menus, or general knowledge that isn't about your business | Your business's own approved information |
| When it doesn't know | Guesses, or sends the customer round a menu again | Says so, instead of making something up |
| What it can do | Answer questions | Answer, record appointment requests, look up orders and send reminders |
| How customers talk to it | Press 1, press 2 | Natural conversation on WhatsApp — typed messages available, voice notes rolling out |
| Whose name customers see | Often a shared bot | Your business, on its own WhatsApp number |
| How you set it up | Flow builders and forms | A conversation on WhatsApp |
Sabimee is built for many businesses, and each one communicates through its own WhatsApp business identity. Customers talk to your business — never to a shared bot.
Security
Every business's customers, conversations and information are kept apart. One business cannot see another's.
Business tools and data require authenticated sign-in, and each person only reaches their own business.
Stored conversation content is encrypted, and connections use HTTPS.
Security-relevant actions are recorded in an audit log, so there is a trail of what happened and when.
Tell Sabimee about your business once. It answers your customers on WhatsApp from then on.