Built for Nigerian businesses

Serve your customers on WhatsApp, with your own business knowledge.

Sabimee helps businesses serve customers through WhatsApp using their own business knowledge — your prices, services, hours and policies. It answers customers and handles the work behind each question: appointment requests, order updates and reminders. Typed messages are available; voice notes are rolling out.

  • Your business's own WhatsApp number
  • Answers only from information you approve
  • English and Nigerian Pidgin
Illustration: a customer messaging a business from a Lagos street, with a yellow bus behind.
The customer
Illustration: a receptionist in a hijab and scrubs at a dental clinic's front desk.
The business
Bright Smile DentalBusiness account
  1. Customer:

    Good morning. How much una dey charge for scaling and polishing?

  2. Bright Smile Dental, via Sabimee:

    Good morning! Scaling and polishing is ₦25,000 and takes about 45 minutes. Would you like to book a visit?

  3. Customer:

    Voice note, 0:06. Transcript:“Yes please. Do you have space tomorrow morning, around ten?”

    Status: Rolling out
  4. Bright Smile Dental, via Sabimee:

    Voice note, 0:09. Transcript:“Tomorrow at 10:00 is free. I've held it for you and sent your request to the clinic to confirm.”

    Status: Rolling out
Example conversation: Sabimee replying for Bright Smile Dental. Typed messages are available; voice notes are rolling out.

Designed around how Nigerians talk to businesses.

Customers ask on WhatsApp, in English and in Pidgin, at any hour. Sabimee answers the questions that fill your phone all day from your business's own information.

  • “How much is it?”
  • “Una dey open today?”
  • “You get space tomorrow?”
  • “Is my order ready?”
  • “Do you still have it in stock?”
  • “How much I still owe?”
  • “Where una dey?”

Who it's for

From the market stall to the clinic front desk.

Sabimee is built for businesses that live on WhatsApp and the phone. Here's what that looks like.

Illustration: a receptionist in a hijab and scrubs at a dental clinic's front desk.

Clinics & healthcare practices

Patients want to know when you're open, what a visit costs, and whether they can come in tomorrow.

Example

Customer:How much is a consultation? Are you open on Saturday?

Sabimee:A consultation is ₦10,000. On Saturdays we're open from 9:00 to 2:00.

Illustration: a restaurant owner in an apron at the counter, with pots on the stove and a menu board.

Restaurants & food businesses

From bukas to caterers: customers ask what's on the menu, what it costs, and whether their order is ready.

Example

Customer:Abeg, how much be jollof rice and chicken?

Sabimee:Jollof rice and chicken is ₦3,500. Would you like to place an order?

Illustration: a fabric shop owner in a gele and ankara, holding a phone in front of shelves of fabric.

Shops & retail

Customers ask what's in stock and what it costs before they make the trip to your shop.

Example

Customer:Una still get the blue ankara?

Sabimee:Yes, the blue ankara is in stock at ₦4,500 per yard. How many yards do you need?

Illustration: a tailor in a kaftan and embroidered cap, with a tape measure and garments on a rail.

Tailors & fashion designers

Customers ask about styles, sewing prices, fittings and when their outfit will be ready.

Example

Customer:How much to sew a senator, and how long does it take?

Sabimee:Sewing a senator outfit is ₦25,000 and usually takes about a week.

Examples for illustration. Businesses and prices are made up. More industries are on the Industries page.

How Sabimee works

From a customer's message to a finished task.

Every conversation follows the same path, so every answer is grounded in your business.

  1. The customer speaks or types

    A question, a request or a voice note, sent to your business on WhatsApp.

  2. It reaches your WhatsApp number

    Your business's own number. Customers talk to you, not to a shared bot.

  3. Sabimee understands the request

    It works out what the customer wants: a price, a booking, an order, a payment.

  4. It checks your business knowledge

    Your services, prices, hours, stock and policies — only what you've given it.

  5. It carries out the approved task

    Records an appointment request, looks up an order, or sends a reminder you asked for.

  6. The customer gets an answer

    A clear reply in the same conversation, and a record of it for your business.

Voice

Many customers would rather speak than type. Sabimee is built for that.

For many Nigerian customers, a voice note is the quickest way to ask a business something. Sabimee is designed around four ways of talking, so customers can use whichever feels natural — and the business still gets a clear, consistent answer.

Illustration: a customer in a fila sending a voice note from a phone.
Status: Rolling outCustomer voice notes
Status: Available

Customer types, Sabimee replies in text: Text → Text

A customer types. Sabimee replies in writing.

Status: Rolling out

Customer speaks, Sabimee replies in text: Speech → Text

A customer sends a voice note. Sabimee understands it and replies in writing.

Status: Rolling out

Customer types, Sabimee replies in speech: Text → Speech

A customer types. Sabimee replies with a voice note.

Status: Available
Working in Sabimee today.
Status: Rolling out
Being introduced in stages. Ask us about availability for your business.
Status: Coming soon
Part of the Sabimee roadmap, not yet available.

Business Brain

It answers from your business, not from guesswork.

You keep your prices, services, opening hours and stock up to date by sending Sabimee a message on WhatsApp. Policies and other details are added to your business information separately and stay under your control. Sabimee answers customers only from what has been added.

  • You decide what Sabimee knows. Prices, services, hours and stock can be updated with a message.
  • Answers are drawn from the information you've provided.
  • When Sabimee hasn't been told something, it says so instead of making it up.
Illustration: a business owner in senator wear managing customer conversations on a phone.
Example: a business owner teaches Sabimee a price and opening hours, and Sabimee later uses them to answer a customer.

You, on WhatsApp

“Our price for braids is now ₦15,000. We close at 7 on Fridays.”

Later, a customer asks

“How much for braids? You dey open by 6 on Friday?”

Sabimee answers

“Braids are ₦15,000. Yes — on Fridays we're open until 7:00.”

Workflows

More than answers. Sabimee does the work behind the question.

Sabimee connects conversations to the everyday work of your business, and records what happened.

  • Business information

    Status: Available

    Prices, services, opening hours and policies — answered from what you've provided.

  • Customer inquiries

    Status: Available

    Questions about products and services, stock and availability.

  • Appointment requests

    Status: Available

    Customers ask for a time; Sabimee checks it against your hours and bookings; you confirm.

  • Order updates

    Status: Available

    Orders are recorded, and the customer is told when their order is fulfilled.

  • Appointment reminders

    Status: Available

    Send reminders to customers with upcoming appointments when you ask Sabimee to.

  • Payment reminders

    Status: Available

    Remind customers with outstanding balances when you ask Sabimee to.

  • Scheduled reminders

    Status: Planned

    Reminders that go out automatically on a schedule you set.

  • Follow-up messages

    Status: Planned

    Automatic follow-ups after a visit, order or unanswered quote.

Status: Available
Working in Sabimee today.
Status: Planned
On the roadmap. Not started yet.

Why Sabimee

Not a chatbot. A communication system for your business.

How Sabimee differs from a generic chatbot
QuestionTypical chatbotSabimee
Where answers come fromScripted menus, or general knowledge that isn't about your businessYour business's own approved information
When it doesn't knowGuesses, or sends the customer round a menu againSays so, instead of making something up
What it can doAnswer questionsAnswer, record appointment requests, look up orders and send reminders
How customers talk to itPress 1, press 2Natural conversation on WhatsApp — typed messages available, voice notes rolling out
Whose name customers seeOften a shared botYour business, on its own WhatsApp number
How you set it upFlow builders and formsA conversation on WhatsApp

WhatsApp

Your business, your number, your conversations.

Sabimee is built for many businesses, and each one communicates through its own WhatsApp business identity. Customers talk to your business — never to a shared bot.

  • Each business has its own WhatsApp number and name.
  • Conversations are kept separate for every business.
  • Customers keep using the app they already use every day.
  • Setting up is a conversation on WhatsApp, not a long form.

Security

Your customers trust you. We built Sabimee to protect that.

  • Separated by business

    Every business's customers, conversations and information are kept apart. One business cannot see another's.

  • Controlled access

    Business tools and data require authenticated sign-in, and each person only reaches their own business.

  • Protected conversations

    Stored conversation content is encrypted, and connections use HTTPS.

  • Auditable activity

    Security-relevant actions are recorded in an audit log, so there is a trail of what happened and when.

Let your customers talk to your business.

Tell Sabimee about your business once. It answers your customers on WhatsApp from then on.