Automations & workflows
Every conversation can move your business forward.
Sabimee connects what customers ask to the work that follows: recording appointment requests, keeping customers informed about orders, and sending reminders.
One request, start to finish
An example of a workflow, for illustration.
Customer inquiry
“Can I book a braiding appointment on Saturday at 11?”
Understand the request
An appointment request, for a named service and time.
Access business knowledge
Saturday's hours, the service, and existing bookings.
Perform the approved workflow
Record the request and hold the time for the business to confirm.
Respond to the customer
“11:00 on Saturday is free. I've sent your request to the salon.”
Record the interaction
The conversation and the appointment are saved for the business.
Workflows available today
Business information
Status: AvailablePrices, services, opening hours and policies — answered from what you've provided.
Customer inquiries
Status: AvailableQuestions about products and services, stock and availability.
Appointment requests
Status: AvailableCustomers ask for a time; Sabimee checks it against your hours and bookings; you confirm.
Order updates
Status: AvailableOrders are recorded, and the customer is told when their order is fulfilled.
Appointment reminders
Status: AvailableSend reminders to customers with upcoming appointments when you ask Sabimee to.
Payment reminders
Status: AvailableRemind customers with outstanding balances when you ask Sabimee to.
On the roadmap
Today, reminders go out when you ask Sabimee to send them. Automatic scheduling is next.
Scheduled reminders
Status: PlannedReminders that go out automatically on a schedule you set.
Follow-up messages
Status: PlannedAutomatic follow-ups after a visit, order or unanswered quote.
- Status: Available
- Working in Sabimee today.
- Status: Planned
- On the roadmap. Not started yet.
Let your customers talk to your business.
Tell Sabimee about your business once. It answers your customers on WhatsApp from then on.